Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The company said the updated approach better aligns with similar services.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update to its shipping options following member complaints.
